Cultural DNA of Mobbing and a Defence Model: Culturally Sensitive Organisational Immune System
Keywords:
Mobbing, Psychological Harassment, Mobbing Process, Mobbing Actors, Combating MobbingAbstract
This study aims to analyze the phenomenon of mobbing beyond an individual issue, framing it as a systemic problem rooted in societal norms and organizational dynamics. Through a systematic literature review and document analysis, this paper examines the definition, types (vertical, horizontal, work- and person-related), processes, actors, and causes of mobbing within a multidimensional framework. The study highlights how societal norms—such as power distance, uncertainty avoidance, and a competitive culture—shape the organizational climate, leadership styles, and ethical culture, thereby influencing the emergence of mobbing. In this context, Harald Ege's mobbing process model is analyzed through case studies from Turkey, illustrating the cultural manifestations of the phenomenon. The primary original contribution of this work is the proposal of a paradigm shift through the "Culture-Sensitive Organizational Immune System" model, which addresses the inadequacy of purely reactive interventions. This model aims to develop a proactive, holistic, and sustainable defense mechanism by analyzing an organization's cultural DNA. Ultimately, the paper argues that effectively combating mobbing is achievable through a structural approach that understands the problem's cultural and organizational roots and develops tailored strategies to address them.References
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